At Plinc, I’ve transitioned into a Technical Project Manager role, primarily leading delivery for the Halfords account. I operate as a “technical bridge” at the intersection of data and marketing, translating engineering complexity into clear, actionable plans for both clients and account teams. My focus is ensuring that even when requirements are messy, the path to a “set live” state remains realistic and structured.
My day-to-day is about translating ambiguity into action. I own the 0→1 lifecycle for data projects, ranging from managing the end-to-end ingestion of SMS response data to navigating a last-minute, one-month API rebuild for eReceipts. These challenges have taught me that technical delivery is only as strong as its context; I’ve learned to govern Jira as a source of truth and manage high-pressure incidents by asking the right questions and surfacing risks early.
A defining part of my current state is my role as the “Owner of the AI”. I’ve worked to establish an AI prompting mindset within the agency, focusing on how we can use LLMs and automated workflows to improve our efficiency. This aligns with my personal deep-dives into local LLMs and Linux, reinforcing my belief that the most valuable tech roles are moving toward the human side of ideation and requirements.
Ultimately, I’ve found that I thrive when I’m enabling high-performing teams and solving technically interesting problems. Whether it’s managing Single Customer View (SCV) environments or building automated QA copilots, my motivation comes from bringing discipline and clarity to complex systems so that both the technology and the people behind it can succeed.